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Author Topic: HTC Sensation not starting up  (Read 4189 times)
aftergear
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« on: August 15, 2011, 05:04:16 AM »

HI, my HTC Sensation is 3 weeks old, in perfect condition still and never been dropped. Today the screen just went blank and it doesn't start at all. I have tried removing the battery and restarting it but it is dead, any clues anyone?
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PhilipH
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« Reply #1 on: August 16, 2011, 07:10:50 AM »

Have you tried a factory reset. i.e. remove and replace the battery, hold down the volume button and then press the power button. Select factory reset using the volume buttons and the the power button.
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AdderW
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« Reply #2 on: August 16, 2011, 10:47:25 AM »

Might be a silly question but, is the battery charged ?
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aftergear
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« Reply #3 on: August 16, 2011, 03:56:59 PM »

HI, my HTC Sensation is 3 weeks old, in perfect condition still and never been dropped. Today the screen just went blank and it doesn't start at all. I have tried removing the battery and restarting it but it is dead, any clues anyone?
HI guys, yes the battery is charged and i have tried the startup as you suggested but nothing other than the vibration but no screen etc, took it to the dealer who agreed that it was faulty and has sent it back to Telstra for a replacement phone
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