boards found Common Issues - Problems - HTC Sensation Forum
htc Sensation forum
Find Your Forum
Welcome, Guest. Please login or register.
Did you miss your activation email?

News: Do you like HTC Sensation?      
Advanced search
Scratch-Proof your HTC Sensation                      Best Screen Protector for HTC Sensation Cheap Cell Phone Accessories
Pages: [1]
Print
Share this topic on AskShare this topic on BlinklistShare this topic on Del.icio.usShare this topic on DiggShare this topic on FacebookShare this topic on GoogleShare this topic on LiveShare this topic on MySpaceShare this topic on RedditShare this topic on SlashdotShare this topic on SquidooShare this topic on StumbleUponShare this topic on TechnoratiShare this topic on TwitterShare this topic on YahooShare this topic on Google buzz
Author Topic: Common Issues - Problems  (Read 27533 times)
chief82
Guest
« on: March 02, 2011, 02:32:12 PM »

If you are having a problem with something not working properly, there are a few things you should try before posting a new thread:


•1. Reboot your phone by holding down the power button until a menu pops up, then choose Power Off. Once the phone is off, pull the battery for about 30 seconds. Then replace the battery and restart the phone. This tends to clear up a large number of issues.

•2. If you are having any sort of connection issues, go to Settings, System Updates, and update both the PRL and Profile.

•3. If you are having problems with an app not working correctly, go to Settings, Manage applications. Find the app that you are having problems with and click on it. Then press Clear cache and Clear data. Follow with a reboot as listed in #1 above for best results. If the app is still causing problems, do a search on our forum. If you don't find an answer, try checking the developer's website and/or contacting the developer directly.

•4. If none of the above solves your problem, search the forum. If you don't find an answer after searching, post a message and give as much detail about your problem as possible, including whether or not your phone is rooted, how the problem happens (or what you were doing when it happened), what you have done to try and fix the problem, whether or not you are using a task killer, and indicate that you have read the FAQ and done a search. We'll do our best to help you but the more information you can give us, the faster/better we can help.


Q: Help! I posted a message and I can't find it. I don't remember where it is, or it doesn't seem to be where I posted it. Was it deleted?
A: Staff members often move posts if they were placed in the wrong section and there's a more appropriate place for them. If you ever can't remember whether you posted about something or can't remember where it is, click on the Profile button at the top of the page, scroll down to the bottom and click on "Show the last posts of this person." Posts listed there are listed with the most recent posts at the top.  

Q: Help! I recorded videos on my Sensation but there's no audio when I play them on my computer!
A: Use QuickTime to play them back.

Q: Help! I can't sync my Google Contacts! I keep getting the error message: "Sync is currently experiencing problems. It will be back shortly." What do I do?
A: Go to Settings, Accounts & Sync, and uncheck "Sync contacts." Then go to the People app, press Menu, Export, and export your contacts to the SD card. Once that is done, go to Settings, Manage Applications, All, Contacts Storage, and press Clear Data. Scroll down and do the same for People. That should wipe out all of your contacts on your phone. Then go back into Accounts & Sync and turn the Google contacts sync back on. Your contacts should now sync correctly and, if so, you can delete the export file on your SD card
« Last Edit: March 06, 2011, 08:02:54 PM by chief82 » Best Screen Protector
Zero
Guest
« Reply #1 on: April 17, 2011, 03:09:10 PM »

I've had my Sensation for just over a month and love it.  Unfortunately today it started having problems with reading the SIM card.  I haven't dropped it.  I checked the SIM card and it appears to be fine and in it's slot securely.  I was hesitant to reboot thinking I might loose some of the data or apps I have uploaded.
Suggestions welcome.
Best Screen Protector
steffyp
Newbie
*

Cookies 0
Offline Offline

Posts: 1

Thank You
-Given: 0
-Receive: 0


« Reply #2 on: June 14, 2011, 01:03:44 PM »

I've had my HTC Sensation for a day and there's a problem with the audio/sound.  When i play a certain game or app the sound will work for a minute then shut off. Then when someone tries to call me it vibrates instead of playing my ringtone. I already returned it a for a new one and it looks like my 2nd phone might have this problem too  Sad help!
Best Screen Protector
naveed
Newbie
*

Cookies 0
Offline Offline

Posts: 8

Thank You
-Given: 0
-Receive: 0


« Reply #3 on: June 15, 2011, 09:36:16 PM »

Guys any one having battery charging issue?Huh? It took an hour and half just to charge 40% battery.. is this common??
Best Screen Protector
HTC_Sensation
Newbie
*

Cookies 0
Offline Offline

Posts: 8

Thank You
-Given: 0
-Receive: 0


« Reply #4 on: June 16, 2011, 01:34:09 PM »

Did you charge your battery 100% when you first received the phone? Try draining it close to 0% and then fully charging it once and then monitor it. This was something all phone providers use to advise when selling new phones
Best Screen Protector
naveed
Newbie
*

Cookies 0
Offline Offline

Posts: 8

Thank You
-Given: 0
-Receive: 0


« Reply #5 on: June 16, 2011, 02:09:16 PM »

Thnx for the reply!
I just exchanged my phone this morning...got a brand new one.. drained the battery to 0% and now I have started charging int again... lets see what happns now!  Cool
Best Screen Protector
doddery
Newbie
*

Cookies 0
Offline Offline

Posts: 5

Thank You
-Given: 0
-Receive: 0


« Reply #6 on: June 16, 2011, 05:02:28 PM »

When I conect my sensation to the pc, it asks for connection type, when I mount as sd card, the phone reboots. It then mounts as sd card, but I have to re enable SWYPE. It started doing this yesterday, is there a cure?
Best Screen Protector
Pages: [1]
Print

Jump to:  

Got a new phone? Find the forum here


Related Topics
Subject Started by Replies Views Last post
psx4droid problems :-( « 1 2 »
HTC Sensation Games
h22man 16 12537 Last post December 28, 2010, 03:04:24 AM
by UMich
Facebook Issues
HTC Sensation Apps, GB & ICS
Snapaniac 0 1599 Last post November 06, 2010, 08:05:02 PM
by Snapaniac
Anyone Else Having Problems With This Site?
Lounge (Off-topic)
thunderwagn 0 601 Last post December 20, 2010, 07:24:57 PM
by thunderwagn
Problems with tapatalk
HTC Sensation Apps, GB & ICS
boosted1993eg 0 414 Last post December 21, 2010, 01:36:25 PM
by boosted1993eg
Battery becomes too hot - common for smart phone? « 1 2 »
HTC Sensation Troubleshooting
thetoomaung 24 29386 Last post November 01, 2011, 08:48:35 PM
by CoreISP

Galaxy S3 | Galaxy Note | Galaxy Nexus | Kindle Fire | Atrix 4G | Motorola Xoom | Windows Phone 7
Nokia Lumia | Tech Support Forum | Top Hosts | Samsung Galaxy Tab | Samsung Galaxy S2 | Samsung Galaxy S | Samsung Wave
HTC Evo 3D | HTC Evo 4G | HTC Incredible | HTC Incredible 2 | HTC Incredible S | HTC Thunderbolt
Motorola Droid Razr
| HTC Desire | HTC Desire HD | HTC Desire Z | HTC Desire S | HTC Wildfire
Motorola Droid | Galaxy Indulge | Nokia N8 | Droid Charge | Droid X | Droid X2 | Droid 2| Droid 3 | Fascinate
HTC Sensation | HTC Flyer | LG Revolution | Asus Transformer | Xperia Play | iPhone 4 | Nexus S | Droid Bionic
HTC One | HTC Wildfire S | HTC Droid Eris


This is an Un-Official fan based Website. The views expressed on this website are solely those of the proprietor, or contributors to the site, and do not necessarily reflect the views or opinions of the parties it covers, and is not affiliated with, endorsed or sponsored by parties involved.
If you have a problem with any of the content posted on this website, please contact "mobile@vssupportqueue.com"
Term of Use | Privacy Policy | BlackRain 2006 by, Crip